Below FAQ are some common concerns of our clients before purchasing our products
If you have other questions, please just send it to hello@yalofiji.com.au

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Your Order

Can you ever! Click below for full tracking details:
Track my order
Just pop in your email and order number (It should look something like this: GSH999999.) Boom. Tracked.

Yes, we offer all of this, please read in fascinating detail here

Depends on how much you've bribed your postie. Also, where you live! The shipping estimates below will give you an idea of when you should expect your YaloFiji so you can plan celebrations accordingly.
Australian Domestic: Typically 2-4 business days, or 1-2 business days if you opted for express delivery. Eager beavers!
New Zealand: Typically 3-5 business days. However, due to ongoing staff shortages in the postal network, NZ orders may take up to two weeks.
All other international customers: Typically 10-14 business days. However, due to ongoing staff shortages in the postal network, international orders may take up to four weeks.

If you want to change your order please email hello@Yalofiji.com.au with your order details as soon as possible and we will try and help, however our warehouse gurus may have already sent it out. (They can't help it! They love to be efficient! It's not their fault!) Unfortunately we're unable to add to orders once they're placed so you'll need to make a second order (and then receive two YaloFiji bags in the mail). Check our returns and refunds policy here.

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